All payments made for products and services offered through Checkmate Marketing Group LLC are final and non-refundable. If you are not satisfied with the product or service you received, we will be happy to exchange it or replace it with a product or service of equal or lesser value. If a product or service of lesser value is chosen there will be no refund for the additional amount. If you are unsure about the product or service you are buying or have any questions about them, please Contact Us before making a purchase and we will be happy to provide you with more information.