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10 Things Your Customers Aren’t Telling Your Small Business

In Clients, Reputation Management, Small Business by checkmatemediaLeave a Comment

A small business has a unique relationship with their customers, as they are able to connect to these customers more and develop a more personal relationship with said customers.   Most small businesses believe that their customers will tell them what is wrong with the product or service, or any other issue that they are having, however, in most cases …

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Proactively Manage Your Business Reputation Online

In Reputation Management by checkmatemedia

If there’s one thing that can be said about the advent of social media, it’s that conversations are everywhere on the Internet. These conversations can take the form of comments on blog posts, forums for customer rants, or user reviews, for example. The topics for these conversations can be about anything imaginable – from varieties of tropical fish food to …